Full course description
There are a total of 5 MODULES, each includes the following:
- Investigate , Precall Planning and PositioningDental Anatomy
- Includes researching an account, proper value statements
- Meet, Behavior styles, Understanding awareness
- Four types of behavior styles, Statement of Intention(S.O.I.)
- Probe, asking questions, listening, discover key points
- Includes understanding different types of questions, finding "STARS"
- Apply, Recommending a on target solution
- Includes using an summary statement. ensuring an on target solution
- Convince & Tie It Up, proper use of third party testaments, demonstration of the solution
- includes assumptive close